Cost of Living Crisis

Cost of living crisis - a statement from the Director of CSPH

Read this statement from owner and director Chris Stocks - "let's drive down prices together and buck this trend."
You can purchase and book both Landlords Safety Certificates and Boiler services online from our shop 


We are making it easer for you to buy your cover plan, boiler or heating installation
SHOP with CS Plumbing & Heating Ltd
Choose from a variety of payment options including Klarna including the option to spread your payments at the checkout 
Visit our SHOP 


After the horrendous events in South London recently, everyone should know how to call for help and that calling the gas emergency service is actually free. We want everyone to stay GAS SAFE.

"We send our condolences to the family and friends of 4 yr old Sahara Salman who died in the gas explosion" Chris Stocks.

stay gas safe

What to do if you smell gas

It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:

  • Get fresh air immediately; make sure you open all doors and windows to ventilate the area.
  • Turn off the gas emergency control valve (also called gas emergency shut off valve) at the meter, unless the meter is located in a basement or cellar or at the LPG bulk tank or storage vessels.
  • Extinguish all naked flames and don’t smoke.
  • Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
  • Contact the relevant National Gas Emergency service number for your area. We’ve listed these numbers in the next section.
  • If the attending emergency operative identifies an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe.
  • If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
  • Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.

Who to call in a gas emergency

If you smell gas, want to report a gas leak or require gas emergency services, there’s a free, 24-hour National Gas Emergency Helpline you can call.

The gas emergency number you need depends on where in the UK you’re based and the type of gas that’s involved:

Country Natural Gas (NG) Liquified Petroleum Gas (LPG) Towns Gas/Mains Gas**
England, Wales and Scotland 0800 111 999 Contact number on bulk storage vessel or meter* N/A
Northern Ireland 0800 002 001 Contact number on bulk storage vessel or meter* N/A
Isle of Man 0808 1624 444 0808 1624 444 0808 1624 444
Guernsey N/A 01481 749000 01481 749000
Jersey N/A 01534 755555 01534 755555


What symptoms could a gas leak cause?

One of the first indicators of a gas leak is often the smell, however, there are some physical symptoms that may be experienced.

The most common symptoms include:

  • Feeling lightheaded
  • Nausea
  • Dizziness
  • Headaches

If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline.

Who can check for a gas leak?

Although anyone can check for a gas leak by way of the smell it gives off or, in the case of carbon monoxide, a CO detector activates – any confirmation and gas work should be completed by a competent Gas Safe registered engineer.

Registered Installers - CS Plumbing and Heating Ltd

CS Plumbing & Heating Ltd are Gas Safe registered installers

Please ensure you check for registration before a tradesperson carries out work in your home. Be GAS SAFE.


New area coverage and landlord services

We have branched out and extended our Service areas

We now cover the Leeds, West Yorkshire and Wakefield regions with our plumbing services

Other news ...

Landlord Gas Safety Certificates and Legionella Risk Assessments and more…

Whether you have one property or a large portfolio we can look after your needs and your tenants.

We can deal with your breakdowns, installations, Landlord’s Gas Safety Checks (service on boiler included) and Legionella Risk Assessments. Anything from a leaking tap to boiler breakdowns we will provide a fast, efficient service communicating with both Landlord and tenant taking as much as the stress away from the Landlord and managing the expectations of the tenant.

With lots of experience, this is second nature to us. We are trusted by several Letting Agents that we have been working with for years. You won’t miss a GSC as we automatically send out reminders before they are due and if you wish we will contact your tenants and make all the arrangements, saving you precious time.

We are specifically requesting that you consider joining our service contract scheme that is specifically tailored for Landlords, this will give you complete cover and peace of mind, keeping your repair costs down and enabling you to budget better.

To discuss this opportunity please call me today on 03303 112 905  or email me on


Happy to serve you as always 


Chris Stocks

7 DIY Plumbing Mistakes – How NOT to Plumb

There are a number of common mistakes that DIY enthusiasts make. Here are the top plumbing mistakes that you should avoid.

1 – Not having the appropriate tools.

So, you have finally decided to tackle that plumbing job in your home, surely it can’t be that hard, can it? You’ve dug out the trusty toolbox. Inside are a set of mole grips, a bent screwdriver that doubles as a chisel, a rusty tape measure with half the numbers missing and a blunt hacksaw.

These kinds of tools will not get you far and will most certainly hinder your chances of completing the job with ease.

Before you undertake any plumbing job be sure to check you have the correct tools for the job. Adjustable spanners, pump pliers, a descent screwdriver set, tape measure and a well-made hacksaw would be the bare minimum.

2 – Over tightening plumbing fittings and pipe connections.

Over tightening plumbing fittings, whether plastic, brass, copper, or iron can cause serious problems. Over tightening a plastic waste fitting can cause the nut to slip. Over tightening on an iron thread can cause the fitting to split. Both scenarios will cause a leak and damage the pipe or fitting completely.

3 – Tightening an olive joint dry.

There is this saying, they don’t make them like they used to. Well this certainly stands for plumbing olives. Depending on the supplier, some plumbing compression fittings come with copper olives. Copper olives are softer than brass and can be over squashed with ease.

To avoid over tightening and that horrible screeching noise when over tightening a compression joint, use a jointing compound on the olive. Pipe joint compound, also known as pipe dope, is a type of sealant or paste used to help create a water tight seal.

4 – Using chemical drain unblocker as a first choice.

The first thing most people do when their plughole is clogged is head to the shop and pick up some chemical drain cleaner. Easy solution, right? Wrong. It is much easier to remove and clear the trap, use a drain snake, drain cleaning tool or plunger.
The chemicals used in drain unblockers, especially the cheaper ranges, are highly toxic and bad for the environment. Because the chemicals used in drain unblockers are so strong, these cleaners can cause damage to your drainage system, corroding pipes and fittings.

To clear a slow drain, sprinkle it with baking soda, then pour in vinegar and leave the solution to sit for several hours. When you’re done, flush it with hot water.

5 – Using inappropriate taping methods or wrapping a thread tape backwards.

PTFE thread tape must wrap clockwise around the thread joint for it to work properly. Many DIYers make the mistake of wrapping it backward so the tape unwinds from the threads as they tighten the fitting. That defeats the whole purpose of using thread tape since it can’t seal if it isn’t embedded in the threads.

One other common mistake is putting the PTFE tape on the thread of a compression fitting. This serves no purpose whatsoever and is the improper use of PTFE tape. Yes, the joint will still leak.

To seal a compression olive joint, use a plumbing joint compound or paste (not silicone or PTFE)

6 – Not using plastic pipe inserts with MDPE or hep20

What’s so special about pipe inserts anyway? Pipe inserts play an especially important role in providing extra support to plastic pipework minimising any loss of shape that can occur when cutting.

Pipe inserts maintain the structural shape of the pipework, providing a more effective seal between the outside diameter of the pipe and the O-ring. In turn, this helps to make the pipe more rigid when a fitting is applied.

7 – Not replacing the chemical inhibitor after draining a heating system.

So, what is radiator inhibitor and why is it so important?

Central heating inhibitor is a chemical liquid used to protect your central heating system and keep it working efficiently and prolong its lifespan.

Over time, radiator sludge builds up in your central heating system. This thick black or brown gloop sits at the bottom of your pipes and radiators which stops the water running through your system properly, putting strain on your boiler and causing your radiators to not heat up efficiently.

The chemicals in the inhibitor break down the sludge in your central heating system and protects it from building up again.

Blog Source

Green Homes Grant 2020

green homes grant 2020

Green Homes Grant 2020

Hundreds of thousands of households in Northampton and surrounds will be eligible for £5,000 vouchers under the Government's new home improvement scheme which launches in September 2020

The £2billion Green Homes Grant, revealed in Chancellor Rishi Sunak's mini-budget last month, aims to help households become more energy-efficient.

The new scheme will allow homeowners and landlords to apply for a voucher that will fund at least two-thirds of the cost of hiring tradespeople  to upgrade the energy performance of their homes, this does NOT include installation of central heating systems though.

Over 600,000 homes have now been revealed to be eligible for the Grant which will support over 100,000 jobs in green construction and could help families save up to £600 a year on their energy bills. 

The Government revealed it would be introducing the Grant as a way of cutting emissions and help households save money.

Heating buildings accounts for almost a fifth of UK greenhouse gas emissions and reducing carbon dioxide from homes will be essential to reaching net zero by 2050  Source: This Is Money

Save money!

The new vouchers are worth up to £5,000 for most homeowners, however, those on low incomes can receive vouchers covering 100 per cent of the cost of improvements, capped at a maximum of £10,000.

The Green Homes Grants will give homeowners, including owner-occupiers and social/private landlords, vouchers to install one or more of the following:

- Solid wall, under-floor, cavity wall or roof insulation

- Air source or ground source heat pump

- Solar thermal


If households have used their vouchers for one of the above resources, they can also use their voucher for further energy saving measures.  

These include one or more of the following:

- Double or triple glazing/secondary glazing, when replacing single glazing

- Upgrading to energy efficient doors

- Hot water tank/appliance tank thermostats/heating controls

Households can only receive funding for one of these secondary improvements up to the amount of funding they are receiving for the primary measures. 

For example, if they have spent £2,000 on roof insulation, they can only get £2,000 for double glazing. 

Applicants will also have to complete an online application for one of the recommended home improvements. It is likely this will be through the Government website although this has not been confirmed. 

Households will then be offered a list of approved TrustMark and MCS registered tradespeople in their local area to carry out the work.

They will have to get a quote and approve it before being given the voucher to spend, which will start to be issued from the end of September. The scheme ends in March 2021

Depending on your income, you will get a £5,000 voucher or costs of up to £10,000 covered. 

Please note we have been informed that we are unable to be personally involved in this scheme as it does not include installation of central heating boilers.  It is just for information

Call today for any other plumbing matters on  0330 311 2905

About plumbing services during Covid 19 outbreak

We are keeping calm, washing our hands AND wearing gloves and carrying on – service as normal albeit without handshaking, keeping a safe and appropriate distance, and just doing our job to serve you well as best we can.

We can make service and repair visits and carry on as normal however we do not want to enter a home where someone is self-isolating, so please don’t ask us. In turn if you have a person aged over 70 in the home they could be in another room to the one we are working in to reduce any risks.

We have carried out an assessment of risk and wearing appropriate PPE, maintaining the social distancing guidelines we should be able to serve you as we would have done pre-Covid 19.

Take a look at the guidelines we are using to work safely in other people’s homes CLICK HERE

Don’t be concerned if we clean an area before and after we have carried out our work, it’s in the guidelines and it’s the right thing to do. We may try to leave a door or window open as that reduces the chances of any transmission further.

If you have any questions please call or email us – you can contact us via our contact form CLICK HERE

Boiler problems

Low or no pressure in your boiler

Do you know how to re-pressurise a sealed system such as a combi boiler?

If the pressure drops below 1bar it’s likely that the boiler will stop working properly. This can damage the parts in your boiler and may lead to these needing to be replaced.

At 0 - 0.5 bar it will stop completely.

Have a look in your manual or check with us for guidance about your system.  

Our cover plan holders need not worry as managing your boiler is part of our service to you.

What has caused a drop in pressure?

It can be because  of many reasons and i's always best if we take a look, run some tests and make a diagnosis. It may just be the simple fact that the radiators have been bled and the system needs re-filling. 

We will not charge you before tellng you how much things will cost, so feel confident to pick up the phone and chat  to us, Chris.

We know Plumbing & Heating

How to find your internal mains water valve

How to isolate your internal mains water supply

There may be a time when you’ll need to turn off your water supply, either to your whole home or to individual taps or showers. This could be because of maintenance or because you’ve discovered a leak.

Your internal mains water valve (or stopcock)

The main water supply to your home is controlled by a small tap, sometimes called a stop-tap. It can usually be found outside your home, by the water meter if you have one. But there is normally a second stopcock inside your home.

Finding the tap 

  • If the main water pipe to your home is damaged, the external one may need to be turned off.
  • You’ll normally find the external tap under a cover, probably by the water meter, set into the pavement or path to the front of your home.
  • A screwdriver can be used to remove the cover.
  • To turn off the water, you may need a long-reach tap tool or stopcock key.

Finding and operating your internal mains water valve

  • Normally, when you need to isolate the water supply to your home, you’ll use the internal tap
  • It’s a large, brass valve that looks a little like a tap, with a water pipe that sticks out from each side. 
CS Plumbing and Heating Ltd - stopcock-mains-internal-water-valve

Where to look

  • under your kitchen sink
  •  in the downstairs toilet
  • under the sink in the utility room

We once had a client that had it hidden in a skirting board!

 If you live in an apartment or flat then it may also be found in:

  • any communal area outside the entrance door
  • in a cupboard along with stopcocks for other apartments or flats

Once you’ve located your stopcock, it’s a good idea to regularly test it to make sure it doesn’t get stuck in one position as it can cease up, and will always be ready to use in an emergency.

To turn off your internal stopcock:

  • turn the top clockwise until you can feel resistance, the same as when you turn off a regular tap.


If this is overwhelming or if you are worried then please ask our team for assistance

We like being plumbers, it's what we are good at and we are never too big a company to stop caring about the little things. So ask us if you are worried!

Use our CONTACT US page to get in touch or message us via our social media channels

UK Armed Forces, Veterans, NHS and Emergency Services Discounts from CS Plumbing and Heating Ltd

10% discount CS Plumbing and Heating Ltd

CS Plumbing and Heating Ltd are proud to support our Armed Forces, Veterans and Defence Community as well as the NHS and Emergency Services

Defence Discount Service is the only official Ministry of Defence discount service for the Armed Forces, Veterans and Defence Community.

It's FREE to register and once you have your card we can offer you a whopping 10% off our Cover Plans and Plumbing Services .

Chris, Lorna, Graham and the team look forward to hearing from you once you have registered with Defence Discount Service. 


10% discount from CS Plumbing and Heating Ltd

How to get your 10% discount

Simply register for your card by visiting and then once you have your card then contact us to get a quote, buy a cover plan or use our plumbing services.


If it's easier and you wish to speak to a human about this call Chris on 03303 112 905

Oil to LPG – making the switch

The downside of being off-grid and using oil

The threat of the theft of your oil, dealing with leaks , high carbon emissions and large unsightly tanks are just a few of the issues rural, off-grid properties have to deal with because they have no other choice - well that's not exactly true  as more and more homes are making the switch - read more

You could switch to LPG instead of oil

Offering a lower carbon, cleaner alternative to traditional heating oil, LPG is a more efficient gas and heating and cooking in your home could be easier, greener and more affordable with a far neater and safer storage solution offering you unspoilt views in your rural home.

LPG is Propane which  has a higher energy content than natural gas

A much neater solution to off-grid heating and cooking fuel

LPG not Oil CS Plumbing and Heating Ltd

"So tell me what the real advantages are?"

  • Cook on an instant controllable flame
  • Low risk of fuel theft
  • Switching is easy and hassle-free with CS Plumbing and Heating Ltd
  • LPG is greener than fossil fuels and better for the environment
  • LPG can be used for cooking AND heating whereas Oil is for your boiler only!
  • You can cook on gas during power cuts

Contact us today for a friendly chat - visit our contact us page